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Your privacy is important to us. This document sets out Find Your Ideal Cleaner's™ privacy policy. It outlines the information that we may collect about you, why we collect it and what rights you have in regard to the information we hold.
basic personal information such as postcode, telephone number and email address that you provide during the registration process
information about your visits to our website, your IP address, browser type, operating system, and if you allow it your location. We may collect this information as part of our log file, or by the use of cookies. For more information on this subject, see our Cookie Policy
information relating to any transactions that you make on this website
any other information that you give us during your use of this website
allow your use of the services on the website
provide you with any goods and services purchased via the website
collect payments and send receipts, statements and invoices
send you any general information such as reminders, updates, tutorials, advice or offers that you may need or be interested in regarding the use of the website
respond to any communications that we receive from you
personalise your experience of the website
We will take all reasonable precautions to prevent the loss, misuse or alteration of your personal information.
Your password will be protected using encryption technology (SSL and hashing). Your unencrypted password is not stored in our database, in fact it never leaves your web browser.
You are responsible for keeping your login details safe.
Our website may contain links to other websites. However, if you use these links, you do so at your own risk. We are not responsible for the protection of any personal data which you provide to these other sites.
We will disclose your personal information only in the following circumstances;
if it is necessary for the processes of sending any goods or carrying out any services you have requested or purchased
if requested to do so by law
to send you promotional information about third parties which we think you may find interesting, unless you have chosen to opt out
You may request details of personal information which we hold about you under the Data Protection Act 1998, although a fee of £15.00 will be payable. If you would like a copy of the information we hold about you, please do so via our Contact Us page and choose the “Personal Information” option from the dropdown list.
If you believe that any details we are holding about you are incorrect or incomplete, please update them via the “My Account” area. If there is anything that you are unable to change via “My Account” then contact us and we will be happy to correct this information on your behalf.
We may amend this Privacy Policy from time to time, so you may want to check this page occasionally to make sure you are happy with any changes we have made.